Sg2 Perspectives brings together Sg2 experts and healthcare industry thought leaders to discuss popular Sg2 publications, key event takeaways and other strategic topics keeping health system leadership teams up at night. New episodes will be released every Wednesday. Contact your host, Trevor DaRin anytime at sg2perspectives@sg2.com
Episodes
Wednesday Jun 10, 2020
Wednesday Jun 10, 2020
COVID-19 has disproportionately impacted people of color and communities of lower socioeconomic status. The role of the health system in public health is no longer optional. Sg2’s Karyl Kopaskie, Becca Segel, and Kelly Richard discuss how health systems can address the social determinants of health in the context of the pandemic, the lessons learned, and the importance of community health improvement components in long-term strategy.
Wednesday Jun 03, 2020
Wednesday Jun 03, 2020
During the COVID-19 surge, many patients deferred seeking care either because services were no longer available, or out of fear of contracting the coronavirus themselves. In this week’s episode, our cardiovascular, medicine and surgery, and orthopedics service line experts explore the various near- and long-term impacts that have resulted from these deferrals. They also discuss site of care shifts, including the shifts to virtual health, which are expected to continue.
Service Line Teams
Cardiovascular - Chad Giese and Josh Aaker
Medicine and Surgery - Justin Cassidy and Catherine Vanacore
Orthopedics - Ryota Terada
Sg2 members can read more here about service line pivots and lasting impact
Wednesday May 27, 2020
Wednesday May 27, 2020
COVID-19 has forced a rapid shift to virtual health. Now, health systems—and their virtual health teams—are thinking about the role they should play in antibody testing and digital public health monitoring as well. In this week’s episode, Sg2’s Chris Pagano and Tony Guth not only discuss what has already happened in virtual health and what we anticipate for the future, but also what other countries have done in terms of testing and monitoring and what lessons we can learn as we determine the best role to play.
Sg2 members can read more about virtual health in this recent article and the Virtual Health Newsletter
Wednesday May 20, 2020
Wednesday May 20, 2020
The health care industry has lagged behind others in viewing patients as consumers even prior to the pandemic and, as systems resume elective services, stakes are higher than ever. In this week’s episode, Sg2’s Mark Larson and Vizient’s Dr. Tom Villanueva discuss health system approaches to meeting patient needs for safety, cost and convenience in the wake of COVID-19.
Resources:
Tom hosted Mark on his podcast, Modern Practice Podcast, where they examined the role of the patient voice in the reopening of elective procedures. The episode, The Role of Patient and Family Councils (PFACs) in Resuming Elective Procedures, is linked here.
For Sg2 Members: Please see related materials, linked below.
Sg2 Expert Insight: Engaging the (Post-COVID-19) Health Care Consumer
Sg2 Report: Consumerism: Service Lines Brace for Impact
Sg2 Webinar: Consumerism 3.0: The Era of Service Line Disruption
Wednesday May 13, 2020
Wednesday May 13, 2020
In the second episode on how the current physician landscape is being reshaped by COVID-19, Sg2’s Dr David DiLoreto and Mike Strilesky explore COVID-19’s impact on physician practice ownership and physician alignment, as well as how business models are evolving during this unprecedented time.
Wednesday May 13, 2020
Wednesday May 13, 2020
COVID-19 has introduced significant financial challenges to physician practices and the way they operate. In this first of 2 episodes on how the pandemic is reshaping the physician landscape, Sg2’s Dr David DiLoreto and Mike Strilesky discuss those challenges, along with the opportunities health systems have to innovate their care delivery.
Wednesday May 06, 2020
Wednesday May 06, 2020
Health systems are in a delicate balancing act, treating COVID-19 patients while still providing essential services. In this episode, Sg2’s cancer, neuroscience and women’s health experts discuss how systems can maintain this balance, how new treatment sites and services are disrupting established care patterns, and the overarching impact on patients in the near- and long-term.
Service line teams:
Cancer – Cory Jones and Kiran Yemul
Neurosciences – Kate Zentner and Gurmeet Bawa
Women’s Health – Karyl Kopaskie and Rhae Gamber
Other Sg2 Resources:
Service Lines Pivot for the Crisis, Now Contend with Lasting Impact
Wednesday Apr 29, 2020
Wednesday Apr 29, 2020
Sg2’s Brian Esser and Ryota Terada share a data-driven approach for health systems reactivating elective procedures on the journey to financial recovery from COVID-19.
For Sg2 Members, please see referenced and related resources below:
COVID-19 Action Steps: Stemming Financial Fallout
Wednesday Apr 22, 2020
Wednesday Apr 22, 2020
Bill Woodson and Jennifer O'Connor share what they have been hearing from strategy leaders around the country and make recommendations on the many considerations health systems must make as they plan for reactivating/ restarting their traditional business. The fight against COVID is not over but strategy and planning teams must focus on what comes next.
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Sg2 Members can read more here https://intel.sg2.com/resource-types/expert-insights/2020/4/COVID-19-Action-Steps_Elective-Surgery/
Wednesday Apr 15, 2020
Wednesday Apr 15, 2020
Henry Soch and Chris Pagano share a few key areas they predicted could be disruptive technology to watch earlier in the year, and explore how their adoption is being accelerated in the fight against Covid.
More about the Sg2 perspective on Covid https://www.sg2.com/health-care-intelligence-blog/2020/03/in-crisis-dont-underestimate-value-of-strategy/
Sg2 Members can view the Disruptors to Watch webinar from January https://intel.sg2.com/resource-types/events/2020/1/Disrupters-to-Watch-in-2020/
Contact us any time at sg2perspectives@sg2.com
Wednesday Apr 08, 2020
Wednesday Apr 08, 2020
Former Sg2 CEO, Steve Lefar, and Bill Woodson discuss the near-term and longer-term financial impact Covid 19 is having on hospitals and health systems. They talk about the challenging work strategy, finance, and operations leaders are undertaking now to plan and prepare for what comes next, as well as, considerations for payer and provider relations.
For Sg2 Members: Sg2 Surge Demand Calculator https://intel.sg2.com/resource-types/resource-kits/2020/3/COVID-19_Calculator/
For Vizient Members: https://www.vizientinc.com/covid-19
Sg2 Surge Demand Calculator https://www.sg2.com/sg2-covid-19-surge-demand-calculator/
A Vizient podcast all about the Surge Demand Calculator https://modernpracticepodcast.podbean.com/e/modern-practice-modeling-surge-demand-for-covid-19/
DISCLAIMER: VIZIENT IS COMPILING INFORMATION AND EMERGING PRACTICES FROM MEMBERS TO AID IN KNOWLEDGE TRANSFER DURING THE COVID-19 RESPONSE. DECISIONS REGARDING WHETHER AND HOW TO UTILIZE ANY OF THESE PRACTICES SHOULD BE MADE BY HEALTH CARE PROVIDERS, AT THEIR OWN RISK, WITH CONSIDERATION OF INDIVIDUAL CIRCUMSTANCES. AS INFORMATION IS CHANGING RAPIDLY, VIZIENT ENCOURAGES YOU TO ALWAYS REFER TO THE CDC, YOUR STATE’S DEPARTMENT OF HEALTH, AND YOUR LOCAL PUBLIC HEALTH AUTHORITY FOR GUIDANCE. VIZIENT DOES NOT PROVIDE LEGAL, REGULATORY, OR MEDICAL ADVICE AND DISCLAIMS LIABILITY OR RESPONSBILITY FOR THE ACCURACY, COMPLETENESS, AND/OR CLINICAL EFFICACY NAD SAFETY FOR THE PRODUCTS OR PROCESSES CONTAINED HEREIN. MEMBERS SHOULD SEEK THEIR LEGAL COUNSEL’S ADVICE ON LOCAL, STATE, AND FEDERAL LEGAL/REGULATORY MATTERS. THE LINKS TO INFORMATION REFERENCED IN THIS DOCUMENT ARE THE PRODUCTS OF THE
NAMED ORGANIZATIONS AND THEY ARE SOLLY RESPONSIBLE FOR THEIR CONTENT. FOR THE MOST UP-TO-DATE INFORMATION, PLEASE VISIT VIZIENT’S DISASTER PREPAREDNESS PAGE. TO SUBMIT PRACTICES YOUR ORGANIZATION IS USING TO PREPARE FOR COVID-19, PLEASE EMAIL DISASTERRESPONSE@VIZIENTINC.COM.
Wednesday Apr 01, 2020
Wednesday Apr 01, 2020
Bill Woodson, Dr. Marty Lucenti, and Chris Pagano share what they are learning from our health system members response to COVID-19 in terms of strategic considerations as operations shift to prepared for and treat infected patients.
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Links | Resources
Contact Trevor and Kelly at sg2perspectives@sg2.com
Tuesday Mar 24, 2020
Tuesday Mar 24, 2020
Molly Cate and Tim Stewart from Jarrard Phillips Cate and Hancock (national leader in strategic communications for healthcare providers) join Trevor to talk about the art of change management and how great leaders are constantly pushing their team's to build a culture that is prepared to handle adversity and tackle new problems.
Read more about Jarrard's great work here https://aoc.jarrardinc.com/
Show Notes
[03:10] Molly explains the “art of change” concept as this concept applies to the healthcare industry.
[05:55] Elements which are used to coordinate care and make healthcare more efficient.
[07:17] The business of healthcare and the healthcare worker relationship and their story to make change.
[08:20] Why people, not technology, are going to change healthcare.
[10:24] Techniques which are helpful to create change at the “people level”.
[11:56] The family of “CYA” communications which are not supporting building a story with healthcare workers.
[13:24] Authenticity - the most important and biggest missing piece in the healthcare industry.
[15:48] Think about change like putting together two bookends: the big picture and how this is going to impact my job.
[18:37] Start building your relationships now in your community to buy goodwill for future change.
[22:17] Why healthcare workers need to feel that leadership is committed to their job.
[24:15] Identifying sources of tension, wrapping a sense of urgency around these sources and the need for a new strategy now.
[27:15] The importance of CEO’s taking responsibility in the healthcare system.
[29:02] Be selective and intentional in using your personal brand when you are in a leadership position.
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Links | Resources
Contact Trevor and Kelly at sg2perspectives@sg2.com
Tuesday Mar 10, 2020
Tuesday Mar 10, 2020
Chris Pagano discusses, debates and defends the role virtual health is playing. He tackles tough questions like: why isn't utilization matching consumer stated preference? How are health systems making the economics work? And, is there a future milestone or tipping point we need to reach for this to really take off?
Read more about virtual health and Sg2's perspective here
Or, Sg2 members can see our full suite of virtual health resources
Show Notes
[01:29] Why aren’t more consumers using virtual health care?
[03:15] Vendors need to design software in a more user-friendly fashion.
[05:38] Benefits of virtual health care.
[07:37] Virtual healthcare is a good option for patient preventative care.
[09:27] How healthcare systems can align their healthcare strategy with virtual healthcare.
[12:03] Elements to make the financials work at the physician’s level.
[14:36] Tipping Point #1: How you can bend the cost curve down and provide convenient access to healthcare.
[17:17] Chronic care patient populations readmission rates can drop to zero with day-to-day monitoring with proactive care.
[20:48] Tools and training needed for physicians to make the switch to virtual healthcare.
[23:45] Virtual health transforming how we deliver care to patients
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Links | Resources
Contact Trevor and Kelly at sg2perspectives@sg2.com
Wednesday Feb 26, 2020
Wednesday Feb 26, 2020
Join Sg2 experts Mike Humphrey and Justin Cassidy, PhD, to learn about the top strategies our Academic Medical Center members are focused on. Mike and Justin walk through the AMC Summit theme to share the key takeaways around how AMCs have unique scale opportunities and challenges, clinical affiliations and other partnerships, success in value-based care, and tackling big problem through your innovation competency.
Cases about AMC success stories can be found here
Or you can watch a presentation about value-based care success at AMCs
And of course for Sg2 members there is much much more about AMC strategy available.
Show Notes:
[01:03] Scale as a theme at the Executive Summit.
[04:10] Understanding, developing and leveraging clinical scale.
[08:03] Partnerships and collaborations – extending knowledge and information.
[12:48] Discussing the presentation from Partners around scale enabling the move into value-based care.
[16:19] Problems the team from UCSF are trying to solve with their innovation work.
[21:23] Closing thoughts on thinking about scale as an opportunity.