Sg2 Perspectives

How University of Rochester Medical Center is Hitting Reset

This week, Sg2 Perspectives welcomes Kathy Parrinello, Executive Vice President and COO from University of Rochester Medical Center (URMC), who—in her over 20 years there—has expanded into other leadership roles across the medical center and in the community. In this episode, Kathy shares how URMC is “hitting reset” with its health care strategy, focusing on care access issues, workforce challenges and leveraging digital strategies, and dives into specific examples of the organization’s approaches to addressing health equity, consumerism and virtual visits, and recruitment, retention and redesigning its workforce.

 

We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.

If You Build It They Will Come: Think Across the Care Continuum: Short-, Mid- and Long-term Strategic Planning for Behavioral Health

In this week’s Sg2 Perspectives, we bring back Sg2’s lead for behavioral health services Senior Consultant Stephanie Snider, Senior Consulting Director Lisa McGuire and Associate Principal Matt Fadel, who join host Jayme Zage, PhD, to go deeper into strategic planning for behavioral health across the care continuum. Stephanie, Lisa and Matt focus on how health systems can address workforce challenges with operational efficiencies; how behavioral health leaders can utilize market demographics, demand and growth data to make the dollars work; and how organizations can think outside the box to change their behavioral health care delivery models.

 

Make sure to listen to Sg2 Perspectives episode 110, If You Build It They Will Come: Behavioral Health Strategy Across the Care Continuum, to learn more about creating behavioral health capacity!

 

We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.

 

Sg2 Strategy Exchange Debrief: The Nuts and Bolts of Health System Strategic Planning

At the beginning of this year, Sg2 held its first of four “strategy exchanges,” where Sg2 members’ strategic planning leaders came together to share their organizations’ strategic planning structures and processes. In this week’s episode, host Trevor DaRin and Sg2’s Director Janelle Kwan, MBA, and Principal Jennifer O’Connor, FACHE, provide a debrief on what was discussed during that first session—from how strategy roles and approaches have evolved over the past two years to strategic prioritization and scenario planning—and what’s in store for the next three sessions.

 

We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.

If You Build It They Will Come: Behavioral Health Strategy Across the Care Continuum

Access to behavioral health care has always been a challenge, but the need for services has grown due to the pandemic. Health system leaders are now taking a hard look at how they can more effectively create capacity across their care continuums. In this week’s Sg2 Perspectives, host Sg2 Principal Jayme Zage, PhD, is joined by Sg2’s lead for behavioral health services Senior Consultant Stephanie Snider, Senior Consulting Director Lisa McGuire, and Associate Principal Matt Fadel, who discuss how health care providers can work to right size inpatient bed and ambulatory capacity and prioritize where they can make a difference both strategically and operationally, as well as data they can leverage to understand need.

 

We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.

Interview with Sutter Health System CNO Anna Kiger, with Sg2 Janelle Kwan

This week on Sg2 Perspectives, System Chief Nurse Officer at Sutter Health Anna Kiger, DNP, DSc, MBA, RN, NEA-BC, FAONL, and Sg2 Director Janelle Kwan, MBA, join us to take a look at workforce retention and engagement through the lens of technology as an engagement tool—from both a health system and a national perspective. Anna shares how Sutter Health is thinking about artificial intelligence (AI) as a tool for workforce enhancement and engagement, as well as how it’s encouraging frontline staff to help envision possible technology solutions for everyday issues, while Janelle discusses the national impacts of AI on workforce today and in the near future.

 

Sg2 members can access our Executive Briefing, Strategic Workforce Investment: The Case for AI and Automation, here.

 

We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.

What are Executives Thinking About? A Debrief from the Vizient Health Care Executive Forum 2022

Annually, Sg2’s parent company, Vizient, hosts a Health Care Executive Forum for C-suite leaders to connect and discuss the most significant issues facing the health care industry—and this year, participants were able to get together in-person! In this week’s Sg2 Perspectives, two of Sg2’s attendees, Group SVP, Strategic Growth Solutions John Becker and Senior Principal Bill Woodson, join us to talk about their experiences at the forum, including overarching key themes (eg, workforce challenges, health equity, partnerships), new perspectives on growth, and thoughts from financial leaders on economic resilience, as well as the power of being in the presence of other people again.

 

We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.

Tracking Upcoming Payment and Policy Changes

Many of us in the health care space assumed we would be experiencing a reset in terms of more normal health system operations by this time; however, that’s not quite the case due to the cost side of the equation, driven by both labor and supply costs. Thus, in this episode of Sg2 Perspectives, Sg2’s Principal Brian Esser and Senior Principal Bill Woodson join us to dive deep into one aspect of that equation: payment and policy. Brian and Bill discuss the impacts of the unwinding of the public health emergency (PHE), particularly on Medicare and Medicaid, as well as how health systems can take advantage of new Center for Medicare & Medicaid Innovation (CMMI) models.

 

We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.

Health System Strategies to Help Solve for Primary Care

This week on Sg2 Perspectives, we’re focusing on primary care, which is one of the most searched topics on Sg2’s client website. Host Tori Richie is joined by Sg2’s Senior Director Justin Cassidy, PhD, Principal Mark Larson and Manager, Health Equity, David Mena, who share our perspectives on primary care from multiple aspects—service line and clinical care, key consumer trends, and community health—while touching on related topics such as disrupters, health equity and chronic care.

 

Sg2 members can access our on-demand webinar Primary Care: Understanding Your Patient Populations here and our 2021 Sg2 Consumer Survey Report here.

 

We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.

Key Insights on the Ambulatory Shift and Physician Alignment

The accelerating shift of procedures from the hospital to new sites of care like ambulatory surgery centers is a big topic Sg2 has been tackling for the past year. In this week’s Sg2 Perspectives, Sg2’s Principal Jennifer O’Connor, FACHE, and Senior Principal Michael Strilesky break down how this shift has the potential to fundamentally reshape what we think about as the core business for acute care facilities, as well as how to effectively align with physician partners, and provide a sneak peek into a new strategy accelerator program that will focus on ambulatory shift impacts and alignment with physician groups.

 

Learn more about Sg2’s Physician Strategy consulting practice here.

 

We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.

Thriving as an Independent Hospital

This week on Sg2 Perspectives we’re turning our attention to small community hospitals that are committed to independence. Sg2 just published an updated version of our Remaining Independent report that outlines considerations for these hospitals, and today, podcast host Senior Director Trevor DaRin and Sg2 Principal Jeff Moser share five big areas to focus on—workforce, local consumerism, local management expertise, care continuum infrastructure and financial stability—and how Sg2 is using this framework to help small independent hospital leadership teams prioritize.

 

Sg2 members can read the updated Remaining Independent report here.

 

We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.

Focus on the Margins: Cost Reduction Strategies to Achieve Sustainable Growth

As hospitals and health systems continue to find ways to achieve sustainable growth in the landscape of accelerating changes, keeping an eye on cost is essential. Cost challenges are not new, but they may need to be approached a bit differently than they have in the past. This week, Sg2 Perspectives host Principal Jayme Zage, PhD, is joined by Sg2 Principals Mark Larson and Jeff Moser, who discuss today’s cost reduction strategies, how organizations can infuse strategy into operational planning, and four key areas to focus on: strategic labor deployment, clinical efficiency, supply chain and pharmacy, and service rationalization.

 

Sg2 members can access our Executive Briefing, Strengthening Margins in an Era of Shrinking Revenue—Top Four Cost Strategies, to learn more about the four areas that offer health systems opportunity for cost reduction as they work toward healthy margins.

 

We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.

Vizient Health Equity Strategy Accelerator: Finding Organizational Clarity in Advancing Health Equity

This week on Sg2 Perspectives, host Jayme Zage, Sg2 Principal, and Sg2 Principal Karyl Kopaskie, PhD, and Associate Principal Eric Lam discuss Vizient’s Health Equity Strategy Accelerator, a rapid-cycle strategic course designed to help organizations understand their ambition to address health equity goals and their organizational readiness to address and implement health equity strategic initiatives. Jayme, Karyl and Eric detail not only how the Strategy Accelerator  program helped organizations assess their health equity needs and what organizations need to consider as they move forward with their strategic plans, but also key findings such as the need to improve upon data collection and where the highest community vulnerabilities lie within a local market.

 

We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.

The Year Ahead: Top Health System Priorities for 2022

Sg2 is composed of a future-focused group of strategists, and at the beginning of each year, we walk our members through our perspective on the top trends, issues, and opportunities for hospitals and health systems for the coming year in our Year Ahead webinar. In this episode, Sg2’s Associate Principal Jennifer O’Connor, FACHE, Senior Advisor Steve Jenkins, and Senior Principal Bill Woodson join us to talk about the health care landscape for 2022 and areas of strategic focus for many organizations: workforce challenges and solutions; competition stemming from M&A, particularly in primary care and with specialty physicians; analytical rigor in health equity strategy; and how to think about growth opportunities through a new framework consisting of three elements.

 

Sg2 members can watch 2022: The Year Ahead webinar on-demand here.

 

We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.

Health System Growth Priorities: Stories from the Field

For the first time on Sg2 Perspectives, we welcome two members of Sg2’s Client Service Delivery team, Principal, Sg2 Client Relations, Alison Wishnick and Client Relations Director Katie Leo. In this episode, Alison and Katie talk to us about what they’re hearing from Sg2 member strategic planning and executive teams regarding their priorities for 2022, including a return to long-term strategic and capital planning and utilizing data to leverage value and inform their health equity strategies.

 

We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.

Building Organizational Resiliency: How Children’s Hospitals Have Refined Their Strategies During Uncertain Times

This week on Sg2 Perspectives, we take you inside Sg2’s 2021 Children’s Hospital Group Affinity Meeting, providing audio from our Children’s Hospital Enterprise Member Panel. Facilitated by Sg2 Principal Rebecca Limestall and Principal and Medical Director of Quality and Strategy Madeleine McDowell, MD, FAAP, guest panelists Ashlie Hilbun, EdD, MSW, CFRE, FACHE, from Arkansas Children’s Hospital; Divya Joshi, MD, MMM, FAAP, FACPE, from Johns Hopkins All Children’s Hospital; Satyan Lakshminrusimha, MD, FAAP, from UC Davis Children’s Hospital; and Michelle McGuire from Children’s National Hospital share lessons learned and strategies deployed during the COVID-19 pandemic, as well as how their organizations are addressing workforce challenges and focusing on pediatric behavioral health.

Sg2 members can access more resources from our 2021 Children’s Hospital Affinity Group Meeting here.

 

We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.