Sg2 Perspectives brings together Sg2 experts and healthcare industry thought leaders to discuss popular Sg2 publications, key event takeaways and other strategic topics keeping health system leadership teams up at night. New episodes will be released every Wednesday. Contact your host, Trevor DaRin anytime at sg2perspectives@sg2.com
Episodes
Wednesday Apr 19, 2023
Wednesday Apr 19, 2023
In today’s health care climate—where health systems are trying to balance growth with operational and financial challenges—Sg2 has been advising our members to focus on near-term growth by building a more deliberate funnel of the right patients for their systems. So in this week’s Sg2 Perspectives, we’re joined by Sg2 VP, Patient Activation and Consumer Innovation, Jon Barlow and Associate Principal Charlotte Brown-Zalewa to talk about the new growth mindset of customer strategy. Jon and Charlotte discuss near-term vs long-term consumer strategies, cross-team collaboration to accomplish customer-focused initiatives and how organizations can prioritize customer strategy work.
Learn more about employing a customer mindset for future viability in Sg2’s recent blog post.
We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, find us on Twitter as @Sg2HealthCare, or visit the Sg2 company page on LinkedIn.