Sg2 Perspectives brings together Sg2 experts and healthcare industry thought leaders to discuss popular Sg2 publications, key event takeaways and other strategic topics keeping health system leadership teams up at night. New episodes will be released every Wednesday. Contact your host, Trevor DaRin anytime at sg2perspectives@sg2.com
Episodes
Wednesday May 20, 2020
Health Care Consumerism During a Pandemic
Wednesday May 20, 2020
Wednesday May 20, 2020
The health care industry has lagged behind others in viewing patients as consumers even prior to the pandemic and, as systems resume elective services, stakes are higher than ever. In this week’s episode, Sg2’s Mark Larson and Vizient’s Dr. Tom Villanueva discuss health system approaches to meeting patient needs for safety, cost and convenience in the wake of COVID-19.
Resources:
Tom hosted Mark on his podcast, Modern Practice Podcast, where they examined the role of the patient voice in the reopening of elective procedures. The episode, The Role of Patient and Family Councils (PFACs) in Resuming Elective Procedures, is linked here.
For Sg2 Members: Please see related materials, linked below.
Sg2 Expert Insight: Engaging the (Post-COVID-19) Health Care Consumer
Sg2 Report: Consumerism: Service Lines Brace for Impact
Sg2 Webinar: Consumerism 3.0: The Era of Service Line Disruption